Shipping policy

Shipping

All orders are securely packed using packaging designed and approved for safe bottle transportation.

Delivery

We ship with trusted international courier partners, including DHL for international orders and local carriers where applicable. Express shipping is used whenever available.

Shipping Fees

Shipping is included in our product prices. No additional shipping charges are added at checkout.

Shipping Destinations

We ship within Türkiye and to selected international destinations. Available countries are shown during checkout.

Customs & Import Duties

International orders may be subject to local customs regulations, import duties, or taxes imposed by the destination country. These charges, where applicable, are the responsibility of the customer.

Delivery Times

Estimated delivery is typically 3–5 business days, depending on the destination. Once your order ships, you'll receive a tracking number to monitor its progress.

Delayed or Missing Orders

If your order has not arrived, please check the tracking information provided by the courier. If you need additional assistance after contacting the carrier, please contact us at flavours@juicyolive.com